Job Search: Archive of Our Own Support Team Member (Closed)

Soumis par .KA Bessa le 24 septembre 2009 - 3:27am
in

Description: Now that we're close to Open Beta, we want to put in place a Support Team who will be responsible for responding to user questions and problems on the Archive of Our Own. The Support Team will respond to queries filed through the support form on the Archive, and liaise with members of other teams to resolve bugs and provide users with accurate information.

Skills required: You'll need to be able to communicate clearly and effectively, and to have the patience to work through a user's problems if necessary. No specialist technical knowledge is required, but you'll need to be comfortable with talking to coders and testers to find out what is going on. If you have experience providing support on other sites, then that's a bonus, but it's not required.

Estimated Time Involved: A few hours a week.

How to Volunteer: This job is closed!

Send us your information by: This job is closed.

All volunteers will receive an email confirming their information has been received; please give us up to five days to reply.

Anyone can contact the Volunteers & Recruiting committee at any time by using our contact form.

Note des traductrices: La version Anglais du contenu de cette page est affichée car sa traduction Français n'est pas disponible.
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