Announcement

  • Heb je vragen over AO3?

    By Trey C. on Tuesday, 16 June 2015 - 4:50pm
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    The Archive of Our Own - AO3 (Ons Eigen Archief) heeft een aantal social media accounts om jou op de hoogte te houden. Maar met alle verschillende mogelijke kanalen tegenwoordig, is het soms moeilijk te weten waar je naartoe kan met je vragen. Hier is een korte opsomming van de officiële AO3 kanalen en wat je van elk kanaal kan verwachten.

    Hulp nodig?

    Voor vragen of opmerkingen over het AO3 contacteer je ons via het AO3 support formulier wat een directe lijn verschaft naar onze Support staf. De link kan ook gevonden worden aan de onderkant van alle AO3 pagina’s, onder “Technical Support and Feedback” (Technische Ondersteuning en Feedback).

    Ook al hebben we in het verleden geprobeerd te reageren op mensen die contact met ons opnemen via de social media accounts van het AO3, komen hier veel problemen bij kijken. Sommige kanalen limiteren ons in hoeveel informatie we in een reactie kunnen geven, anderen zijn te publiek om gevoelige account data op te delen. Daarom zullen we al onze support inspanningen concentreren op het officiële contactformulier.

    Support is in staat gebruikers te helpen in meerdere talen, dankzij de hulp van onze Vertalingscommisie! Je kan je vragen insturen in het العربية, Bahasa Indonesia, català, čeština, dansk, Deutsch, English, español, français, 한국어, italiano, magyar, Nederlands, polski, português brasileiro, português europeu, Русский, suomi, svenska, en 中文.

    Denk er alsjeblieft aan dat ons Support team volledig bestaat uit vrijwilligers, dus reactietijden kunnen variëren. Als je een e-mailadres bijvoegt in je bericht, zullen ze zeker antwoorden!

    Blijf op de hoogte!

    Als je geen vragen hebt en je gewoon graag op de hoogte wilt blijven van het laatste AO3 nieuws, dan kan je ons volgen op Twitter en Tumblr:

    • @AO3_Status geeft real-time status updates over downtime en andere problemen met de site.
    • @ao3org en de AO3 News Tumblr delen het laatste AO3 nieuws, inclusief informatie over site-veranderingen.
    • @AO3_wranglers tweet de laatste updates over veranderingen aan AO3 tags.

    (Je kan ook op de hoogte blijven van onze zuster projecten en onze moeder organisatie, de OTW (Organisatie voor Transformatieve Werken), via de andere accounts van de OTW.)

    Deze nieuws post was vertaald door de vertalingsvrijwilligers van de OTW. Om meer te leren over ons werk, bezoekde Vertalingspagina op transformativeworks.org.

  • Har du nogen spørgsmål om AO3?

    By Trey C. on Tuesday, 16 June 2015 - 4:49pm
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    Archive of Our Own – AO3 (Vores Eget Arkiv) har flere konti på de forskellige sociale medier til at holde dig informeret. Det kan dog, med alle de forskellige kanaler, der er til rådighed disse dage, være svært at vide, hvor man skal gå hen. Her er en kort opsummering af de officielle AO3-kanaler, og hvad du kan forvente af hver.

    Har du brug for hjælp?

    For spørgsmål eller kommentarer om AO3, vær venlig at kontakte os via AO3 support-formularen, som giver en direkte linie til vores Support-stab. Linket kan også findes nederst på alle AO3-sider, under "Technical Support and Feedback" (Teknisk support og feedback).

    Selvom vi før i tiden har gjort en indsats for at svare folk, der kontakter os gennem AO3’s sociale mediekonti, er der utallige problemer ved at gøre dette. Nogle kanaler begrænser os i, hvor meget information vi kan inkludere i et svar, andre er for offentlige til at dele sensitive kontodata. Et resultat af dette er, at vi vil fokusere alle vores support-anstrengelser på den officielle kontaktformular.

    Support er i stand til at assistere brugere i flere sprog, takket være hjælpen fra vores Oversættelseskomité Du kan indsende dine spørgsmål på العربية, Bahasa Indonesia, català, čeština, dansk, Deutsch, English, español, français, 한국어, italiano, magyar, Nederlands, polski, português brasileiro, português europeu, Русский, suomi, svenska og 中文.

    Vær opmærksom på, at vores Support-hold udelukkende består af frivillige, så svartid kan variere. Hvis du har vedhæftet en e-mailadresse i din besked, så vil de vende tilbage til dig!

    Forbliv informeret!

    Hvis du ikke har nogen spørgsmål og bare har lyst til at følge med i de seneste AO3-nyheder, så kan du følge os på Twitter og Tumblr:

    • @AO3_Status leverer tidstro statusopdateringer om nedetid og andre sideproblemer.
    • @ao3org og AO3 Nyheds-Tumblr deler de seneste AO3-nyheder, heriblandt information om sideændringer.
    • @AO3_organisatorer tweeter de seneste opdateringeringer om ændringer i AO3-tags.

    (Du kan også holde dig up-to-date med vores søsterprojekter og vores forældreorganisation, OTW (Organisationen for Transformative Værker) gennem OTW's andre konti.)

    Dette nyhedsindlæg blev oversat af OTW's frivillige oversættere. Vil du vide mere om vores arbejde, kan du besøge Oversættelsessiden på transformativeworks.org.

  • Tens preguntes sobre l’AO3?

    By Trey C. on Tuesday, 16 June 2015 - 4:48pm
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    L’Archive of Our Own – AO3 (Un Arxiu Propi) té molts comptes en medis socials per a mantenir-vos al dia de la informació. Tanmateix, amb tants canals diferents que hi ha disponibles avui en dia, pot ser complicat saber a on dirigir-se. Aquí teniu un breu resum dels canals oficials de l’AO3 i el que podeu esperar de cadascun.

    Necessites ajuda?

    Per a preguntes o comentaris sobre l'AO3, contacteu amb nosaltres a través del formulari d’ajuda de l’AO3, que proveeix una línia directa amb el nostre personal de Suport. L’enllaç també pot trobar-se al final de cada pàgina de l’AO3, sota "Technical Support and Feedback" (Suport, Comentaris i Suggeriments).

    Encara que hem fet un esforç per a respondre a la gent que contacta amb nosaltres a través dels comptes dels medis socials en el passat, ens trobem amb nombrosos obstacles. Alguns canals limiten la quantitat d’informació que podem ficar en una resposta. Com a conseqüència, concentrarem totes les nostres forces en el formulari oficial de contacte.

    Suport està preparat per a ajudar els usuaris i usuàries en moltes llengües, gràcies a l’ajuda del nostre comitè de traducció! Podeu enviar les vostres preguntes en العربية, Bahasa Indonesia, català, čeština, dansk, Deutsch, English, español, français, 한국어, italiano, magyar, Nederlands, polski, português brasileiro, português de Portugal, Русский, suomi, svenska, i 中文.

    Té en compte que el nostre equip de suport està compost en la seua totalitat per voluntaris i voluntàries, i per això el temps de resposta pot variar. Si has inclòs una adreça electrònica al teu missatge, té la seguretat que et respondran!

    Mantint-te al dia de la informació!

    Si no tens preguntes i només vols mantenir-te al corrent de les últimes notícies de l’AO3, pots seguir-nos a Twitter i Tumblr:

    • @AO3_Status proveeix d’actualitzacions d’estat en temps real sobre els temps d’inactivitat i altres problemes del lloc web.
    • @ao3org i l’ AO3 News Tumblr comparteixen les últimes notícies de l’AO3, incloent informació sobre canvis al web.
    • @AO3_wranglers piula sobre les últimes actualitzacions i canvis a les etiquetes de l’AO3.

    (També podeu estar al dia sobre els nostres altres projectes i la nostra organització mare, l’OTW (Organització per a les Obres Transformatives), a través dels altres comptes de l’OTW's.)

    Aquesta notícia ha estat traduïda per traductors/es voluntaris/es. Per saber més sobre la nostra tasca, visita la pàgina de Traducció a transformativeworks.org.

  • هل عندك أسئلة عن AO3؟

    By Trey C. on Tuesday, 16 June 2015 - 4:46pm
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    AO3 – Archive of Our Own (الأرشيف من جانبنا) لديه العديد من حسابات التواصل الاجتماعي التي تبقيك على إتصال بنا. و لكن مع وجود قنوات مختلفة متعددة اليوم، قد يكون من الصعب أن تعرف إلى أين تتجه. هنا ملخص قصير لقنوات AO3 الرسمية و ماذا تتوقع من كل منها.

    بحاجة إلى المساعدة؟

    للأسئلة و التعليقات عن AO3، يرجي التواصل معنا بواسطة استمارة الدعم الخاص ب AO3، التي توفر خطاً مباشراً لعاملينا للدعم. بإمكانك إيجاد الرابط أيضاً في أسفل كل صفحات AO3، تحت "Technical Support and Feedback" (الدعم التقني و ردود الفعل).

    رغم أننا قد عملنا على الرد على الأشخاص الذين قد قاموا بالتواصل معنا من خلال حسابات التواصل الاجتماعي الخاصة ب AO3 في الماضي، فهناك العديد من المشاكل. بعض القنوات تحد لنا في كمية المعلومات التي يمكن للرد أن يحتوي عليها، و أخرى قي تكون عامة إلى حد حيث لا يمكننا إعطاء معلومات حساسة عن حساب. و لهذا، سوف نركز كل جهود الدعم على استمارة التواصل الرسمية.

    يمكن للجنة الدعم مساعدة المستخدمين بلغات متعددة، بفضل جهود لجنة الترجمة! يمكنك إرسال الأسئلة باللغات التالية: العربية، Bahasa، Indonesia ،català ،čeština ،dansk ،Deutsch ،English ،español ،français ،한국어 ،italiano ،magyar ،Nederlands ،polski ،português brasileiro ،português europeu ،Русский ،suomi ،svenska و 中文.

    يرجي أن تأخذ في الاعتبار أن فريق الدعم يتكون من المتطوعين فقط، و لذلك وقت الاستجابة قد يتغير. إذا كان هناك عنوان إيميل في رسالتك، سوف يردون عليك!

    لتبقى على علم!

    إذا لم يكن عندك أسئلة و ترغب فقط في متابعة آخر الأخبار من AO3، يمكنك تتبعنا على تويتر و تمبلر:

    • @AO3_Status يوفر التحديثات أول بأول عن التوقف و قضايا أخرى للموقع.
    • @ao3org و تمبلر أخبار AO3 ينشرون آخر الأخبار من AO3، تتضمن معلومات عن التغيرات للموقع.
    • @AO3_wranglers يقوم بتغريدة التحديثات الأخيرة عن التغيرات في وسوم AO3.

    (يمكنك أيضاً متابعة التحديثات من مشاريعنا الشقيقية و منظمتنا الأم OTW (منظمة الأعمال التحويلية) من خلال الحسابات الأخرى الخاص ب OTW.)

    مشاركة الأخبار هذه تمت ترجمتها من قبل المترجمين المتطوعين ل OTW. لمعرفة المزيد حول عملنا، قم بالاطلاع على صفحة لجنة الترجمة على transformativeworks.org.

  • Have Questions about AO3?

    By Janita Burgess on Tuesday, 16 June 2015 - 4:43pm
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    Banner by Diane with the outlines of a man and woman speaking with word bubbles, one of which has the OTW logo and the other which says 'OTW Announcement'

    The Archive of Our Own has a number of social media accounts to keep you informed. However, with all the different channels available these days, it can be hard to know where to turn. Here's a brief summary of the official AO3 channels and what you can expect from each.

    Need help?

    For questions or comments about the Archive, please contact us via the AO3 support form, which provides a direct line to our Support staff. The link can also be found at the bottom of all AO3 pages, under "Technical Support and Feedback".

    Although we have made an effort to respond to people contacting us through the AO3's social media accounts in the past, there are numerous problems with doing so. Some channels limit us in how much information we can put into a reply, and others are too public to share sensitive account data. As a result, we'll be concentrating all our support efforts on the official contact form.

    Support is able to assist users in multiple languages, thanks to help from our Translation committee! You can send your questions in العربية, Bahasa Indonesia, català, čeština, dansk, Deutsch, English, español, français, 한국어, italiano, magyar, Nederlands, polski, português brasileiro, português europeu, Русский, suomi, svenska, and 中文.

    Please keep in mind that our Support team is staffed entirely by volunteers, so response times can vary. If you've included an email address in your message, they will get back to you!

    Stay informed!

    If you don't have questions and would just like to keep up with the latest Archive news, you can follow us on Twitter and Tumblr:

    • @AO3_Status provides real-time status updates about downtime and other site issues.
    • @ao3org and the AO3 News Tumblr share the latest Archive news, including information about site changes.
    • @AO3_wranglers tweets the latest updates about changes to Archive tags.

    (You can also stay up-to-date with our sister projects and our parent organization, the Organization for Transformative Works, through the OTW's other accounts.)

  • Get Ready for June Bloom!

    By Ellorgast on Wednesday, 3 June 2015 - 5:00pm
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    'Fanlore June Bloom 2015'

    Have you ever searched for something on Fanlore only to come up empty? Have the words "How does this not have a Fanlore page yet?!" ever crossed your mind? Have you ever wanted to share something fandom related with your fellow fans?

    If you answered YES to at least one of these questions, then this month's challenge is for you!

    Use June Bloom to start the pages you always wanted to see on Fanlore! Spread the love of your fandoms to others.

    The pages you create don't have to be complex! We want you to simply sow the seeds and watch these pages bloom as other editors add their own knowledge and perspective. With your help we will be able to turn Fanlore into a beautiful garden full of different pages everybody will be able to enjoy.

    If you don't know where to start, don't worry! Every week the Fanlore staff will be posting a theme to help inspire you. Watch their community on Dreamwidth and the fanlore_news Twitter for additional announcements.

    If you don't like editing on your own, an editing party will take place June 13th starting at 16:00 UTC (what time is that in my timezone?) in the Fanlore chat room. Come and ask questions or just work on entries alongside other people!

    For those who can't make the editing party, there will be a staffer ready to help you every weekend in June. Simply stop by the Fanlore chatroom. If you find the Fanlore room empty, leave your your question (along with your Fanlore username) and a staffer will get in touch with you on your Talk page. Plus you can always send an email to the Fanlore Gardeners.

    Remember: As an anti-spam preventative measure, brand new accounts are not allowed to create pages for the first four hours. But that doesn't mean you can't help by editing existing pages first! It will be great practice for those unfamiliar with wiki editing.

    Start by checking out the New Visitor Portal then start searching for things connected to your fandom! You can also check out the Fanlore Wish List for inspiration.

  • Learn about the Posting and Editing form on AO3!

    By Kiri Van Santen on Tuesday, 2 June 2015 - 4:29pm
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    banner by caitie of chat-related words and emoticons in chat bubbles'

    AO3 Support staffers are the people who receive your tickets through the Support and Feedback form and try to respond as soon as possible to register your feature suggestion, pass your bug report on to our coders, or do their best to help you out with a problem. However, when it comes to explaining how to do things or why something doesn't seem to be working right, the formal back-and-forth emails of a Support request aren't always ideal.

    So Support will be holding an Open Chat session in our public chat room.

    Unlike previous Open Chats, we're trying a new thing this year. This chat will be focused on the Posting and Editing forms! We'll have a walkthrough of tricks, methods, and known issues when adding your fannish creation to the Archive. Want some suggestions on how to add comments and notes beyond what the tags field will allow? Have a translation, or remix, or other creation inspired by an existing work? Are you posting to a challenge but never get it to work quite right? Are you wanting to post a work in a different language? Come find out how! (We'll still have a few staffers around to answer some general questions, too.)

    We'll be available on Sunday, June 7, 16:00 UTC to 18:00 UTC (what time is that in my timezone?). If you can't make it to this one, keep an eye out for future chat announcements.

    If you're having a problem using the Archive, want help trying something new, or would like an explanation of one of our features, please drop in and talk to us in person!

    Some guidelines from Support, just to keep things running smoothly

    As Support, our function is to help users with bugs and issues, and pass reports on to our Coders and Systems team, who actually keep the place running. This means that policy questions are way over our capacity. So, if you have questions or comments about AO3 or OTW policies, good or bad, Support Chat isn't the right place for them. If you do want to talk to someone about policy issues, we can direct you to the appropriate admin post or contact address so you can leave feedback directly for the people dealing with the area of your concern.

    Additionally, if a question looks like it might violate a user's privacy to answer (if it needs an email address or other personal information, for example) we may not be willing to work with it in chat. In those cases, we'll redirect a user to the Support Form so we can communicate via email.

    We'd be happy to help you with any questions, and anything else you're having trouble doing or would like to try doing with the Archive. And if you miss us and have any questions, you can always send us a ticket!

  • OTW Elections needs your help

    By Kirsten Korona on Wednesday, 27 May 2015 - 3:54pm
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    Tags:

    Banner by Diane of a 3 line checkbox with the choices 'OTW', 'Elections News' and a checkmark next to 'Make your voice heard'

    The Elections Committee is trying out new software for the 2015 election season, and we need your help to make sure it's going to work perfectly.

    The test will be a mock election, made up just for this purpose, so there's no need for any specific knowledge about past elections or software coding. You will only have to vote!

    We expect to run the test during the month of June. If you're interested, please fill out this Google form to sign up. All the necessary information will be sent to you at the email address you provide us, so it's important to give us a functional email address and one that you have access to.

    All information will be strictly confidential. The data you provide us will only be used for the upcoming test election and will be deleted afterwards.

    If you have any questions, please contact us. We'll be happy to answer them.

    Please help us spread the word, as the more people who volunteer the more we'll be able to see how the software would work during an actual election. Thank you for your help!

  • Ebooks Tree and Fanwork Content

    By Kiri Van Santen on Wednesday, 15 April 2015 - 6:56pm
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    Tags:

    Banner by Diane with the outlines of a man and woman speaking with word bubbles, one of which has the OTW logo and the other which says 'OTW Announcement'

    The OTW began receiving reports on Monday, April 13, that a site called Ebooks Tree was hosting downloadable files of works posted to the Archive of Our Own, and that they were charging for access to these files. Since then our Legal team has been investigating the entities involved and our Accessibility, Design, & Technology Committee has been finding out what had been done with AO3 content and how.

    Upon further investigation, it became clear that Ebooks Tree is not hosting MOBI files of AO3 works, but linking directly to the versions hosted on the AO3 servers, and we do not currently believe they are hosting PDF files, either. The AO3 team has taken action to prevent anyone from downloading works if they were following the links provided by Ebooks Tree.

    In the meantime, we have received many questions from fans through both our news outlets and the AO3 Support form. We would like to compile here some of the responses we have already made, as well as address steps that fans can take. We would like to ask that if you have further questions you make them here as it will be easier for more people to get the same information.

    What is AO3 Doing To Prevent Fanworks From Being Taken?

    As much as we’d like to prevent a recurrence of this kind of issue, we want to take steps that will not end up interfering with fans' use of the Archive of Our Own and content found there. Here are some things we can do and steps fans can take:

    1. The AO3 discourages bots from accessing downloads in our robots.txt rules. While these rules are usually followed by entities such as search engines, bots can also be set to ignore these rules.
    2. We are limiting how many files can be downloaded (and how fast) and could tweak these settings further.
    3. The only way we can prevent bots from downloading files would be to add a CAPTCHA button to downloads, and this would not meet our first goal of maximum inclusivity. CAPTCHA and reCAPTCHA interfaces only work in a limited set of circumstances and create a number of problems for users who are not fluent in English or who have visual, auditory, or cognitive disabilities.
    4. We could also eliminate downloads entirely, but some users depend on downloads due to limited internet time or because they only have mobile access.
    5. Users can opt to keep fanworks locked away from anyone or anything that isn’t a logged-in AO3 user. In order to do so, edit your work and checkmark the “Only show your work to registered users” option, located in the Privacy box. While very dedicated PDF thieves could theoretically circumvent this by creating an account for their bots, this can help.
    6. If you are not yet a registered user at AO3, request an invite! Other than bots, everyone is welcome to have their own account at any of our projects. To get an AO3 account, click the ‘Get Invited!’ button on the front page, and you'll be able to add your email address to the automated invite queue. The queue is first come, first served, and invite codes are sent out on a regular basis. The wait time is usually less than 48 hours, but be sure to check your spam folders if it's been more than a few days.

    Avoid Possible Phishing Scams

    It is possible that the purpose behind offering content from Ebooks Tree was to gather financial information from users. To access their files they require you to sign up via a site called http://www.lazygame.net/ and give your credit card info. It is probably a very bad idea for fans to take this step.

    What Can Fans Do if Their Fanworks Actually Are Hosted Elsewhere?

    Fans who find their works taken and used elsewhere without their permission may want to consider using this template to tell those sites to take down your content:

    • Your Name and/or Pseudonym as an e-signature (or the name of the person you’ve authorized to submit this request, with a slash before it and after it):
    • Link(s) to the unauthorized works (link to the pdf, the mobi and the page hosting all of it)
    • Link(s) to an authorized version of your work (whether on AO3, tumblr, LJ or somewhere else)
    • An email address of the submitter (include it again even if it’s in the header)
    • This statement: I have good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
    • This statement: The information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

    Legal Options for Fanworks

    Here are some questions fans have had about their works, along with replies from our Legal Advocacy team.

    1. “Do I even own any copyright in my fanworks?” Answer: yes, you automatically own copyright in your original expression. You don’t own any rights in the characters, settings, etc. that you’ve based your fanworks on, but you do own rights in what you, yourself, have added to them—which means people can’t copy and sell your fanworks without your permission.
    2. “Can the OTW make a copyright claim on behalf of all people whose works have been taken off the AO3?” Answer: No. We don’t own any rights in your work, and that’s how you’d want it! When you post work on the AO3, you give the AO3 the right to display it, but you don’t give the AO3 any ownership rights at all -- which means the OTW doesn’t have the legal ability to, for example, issue a DMCA takedown notice for all of the AO3-hosted works, as some have suggested.

    We will be updating this post should further information become available so please check back or leave questions here.

  • It's Time for April Showers!

    By Pip Janssen on Tuesday, 31 March 2015 - 4:17pm
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    Banner by Sidhrat of the AO3 and Fanlore logos on wooden signs in a field that's being rained on.

    In the month of April we hope you'll help us spruce up AO3 and Fanlore by posting forgotten works and dusting off neglected wiki entries.

    We are proud to be able to offer an archive for fanworks at Archive of Our Own and we invite you to take the time to post both new works and old works that are languishing in ancient blogs or buried in your harddrive. Add them to AO3 so other fans can enjoy them! You can even backdate them to show their original creation date, and use our pseud system to preserve old fandom aliases.

    If you're posting works, use the tag April Showers 2015 so that everyone can find them.

    Or, if there's a fanwork already on the archive that you think more people should see, bookmark it and add it to our April Showers Recs collection.

    We also recognise that fandom history is far more than just fanworks - Fanlore records decades of fannish activity, from the days before the internet all the way to current events shaping fandom. If you have old zines, or fond memories of a long-ago convention, write about them on Fanlore. If there's new drama in your fandom, or a new trend in fanart, write about those too! Fanlore is open to everyone, and we encourage everyone to edit it and add their own experiences. Fannish history is our history.

    If you'd like to edit pages, but you aren't sure how, don't panic! There will be an editing party in the Fanlore chatroom on Saturday, April 4th at 16:00 UTC (when is that in my timezone?). Come and ask questions, familiarise yourself with Fanlore, or just chat with other editors.

    There will be a second chat towards the end of the month - keep an eye on the Fanlore community on Dreamwidth for the exact date and time.

    To help get you started, we're highlighting a different fandom every day via our twitter accounts; ao3org and fanlore_news. Follow us for a daily dose of fandom!

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