Discussion

  • Strategic Planning Update #9

    By Claudia Rebaza on Thursday, 16 May 2013 - 10:00pm
    Message type:

    Statement of Purpose

    The Strategic Planning Committee is continuing to work on helping the OTW develop a strategic plan for the next 3 - 5 years. As a quick refresher, the first stage of this plan is to survey internal stakeholders. We are in the process of interviewing all committees in turn and creating a report on each committee. The reports only include information that is gathered from the committees themselves, and all the conclusions and recommendations come from aggregating the data of those surveyed.

    After a report on each committee is issued, we will create the first public Strategic Plan for the OTW. The goal of this stage is to create a basic, comprehensive report and strategic plan that addresses our internal problems and is:

    * practical
    * usable
    * implementable
    * straightforward
    * as jargon-free and plainspoken as possible
    * short-term

    The ultimate goal is to address internal, systemic problems that are a big part of what’s preventing the org from formulating workable long-term goals or pursuing strategic projects such as, for example, teaming up more with the EFF.

    Procedure for Contacting Retired Staff and Volunteers

    There were some questions that arose in response to our last report about how we contact retired staff and volunteers for each team we survey. Due to OTW's confidentiality policy regarding the identities of its volunteers, we do not have the ability to directly contact former staff and volunteers. Instead, we forward our surveys and invitation to communicate with us to the Volunteers & Recruiting Committee, who then email them on our behalf.

    We do follow up with everyone who contacts us, so if you are a retired staff member or volunteer and you would like to make sure that we get a chance to survey or interview you about your former team, you are more than welcome to provide your contact details to us via our direct contact form. As always, we will preserve the anonymity of your responses, according to our confidentiality policy.

    If we have already released a report on your former team, we are still interested in hearing your thoughts! Our reports are living documents, and we intend to release revised versions of all previously published reports simultaneously with our final report for the whole organization.

    Reports to Date

    * Volunteers & Recruiting Committee

    * Tag Wrangling team (committee & volunteers) (PDF)

  • Fandom nonfiction: seeking feedback

    By Claudia Rebaza on Wednesday, 13 March 2013 - 7:30pm
    Message type:

    The Board’s decision on meta has sparked a great deal of conversation, externally and internally, and we appreciate the detailed comments many people have left. Over the course of internal discussions among the affected committees, we've determined that "fandom nonfiction" is a more useful term than “meta” to explain the kinds of works covered by the Board vote. We invite your feedback on these proposals. We will be collecting feedback for two weeks, and then will incorporate that feedback into a policy for Board approval.

    Continue reading on AO3 News

  • OTW Board response to concerns about the meta decision

    By Claudia Rebaza on Monday, 25 February 2013 - 6:24pm
    Message type:
    Tags:

    There has been a very active and thoughtful response to our recent announcement in favor of allowing meta on the AO3. We'd like to take this opportunity to express our gratitude to everyone for raising their concerns, showing their support, and otherwise engaging with us as we work to define our policies, refine our processes, and improve our communication. In addition, we'd like to respond to a number of the issues raised and clarify how this decision was reached and what the process will be from this point forward.

    For the purposes of this and the previous post, the term "meta" refers to nonfictional fanworks in all media. While text-based nonfiction fanworks have been a frequent focus, this decision and the surrounding commentary is meant to encompass fanworks in all media; this is one reason why multimedia hosting, posting, and filtering will be referenced frequently in conjunction with the decision to support meta.

    There is still a long way to go before meta can be fully supported on the AO3, and we will address a number of the concerns about implementation and timing below. Determining how meta should be supported — for example, the details of how multimedia hosting on the AO3 will ultimately look — is a matter for our committees and users to decide through committee collaboration and user input. However, determining whether supporting meta on the Archive is consonant with the OTW’s mission falls squarely within the Board’s purview and duty.

    History of the discussion

    When the initial question of meta was posed to Board, it was framed as a request for clarification on whether meta fell under transformative works as we defined them for the AO3, and how to proceed with reports of meta as a violation of our Terms of Service (ToS). The Board voted last August to send the meta issue back to the committees for more discussion, in the hope that the committees could work out among themselves issues that the Board had found insoluble. The decision called for balancing the competing concerns of several committees, and the Board had been unable to reach a satisfactory agreement. However, the execution of that plan dragged on for months as we dealt with Board member hiatuses, resignations, and appointments on top of other day-to-day business, and the vote was never put into action.

    When the Board reconvened in 2013, we initially had intended to continue with the plan set out by the 2012 Board, but we quickly realized that — partly as a result of the Board’s dramatically changed composition and partly because of a new focus on clarifying the Board's purview — we no longer felt it to be the best course of action. We looked at the conversations that had been happening within and outside the organization for the previous six months and came to the conclusion that it was in the best interests of both our users and our personnel that a basic decision be made as soon as possible, rather than occupy staff and volunteer time in further stretching out a question that we felt it was our responsibility as Board to settle: the question of the scope of the OTW and AO3's missions with respect to meta.

    We had many users who had been waiting all that time to find out if their meta could stay on the Archive, and several committees who needed a determination in order to perform their duties. We took a fresh vote, which was unanimously in favor of interpreting the OTW and AO3's missions as inclusive of owing meta the same protections and support as other fanworks. Once that vote had been taken, sending the issue back to committees for a discussion that would not have changed the Board’s stance would have been disingenuous. We felt it was preferable to state a firm decision and engage the committees in determining how best to carry it out.

    We are aware that the Board's decision seemed very abrupt to people both inside and outside the OTW, and we acknowledge that more transparency would have been preferable. The Board’s overall workload and the emotional burnout many of us have experienced as a result of the length and intensity of the meta discussion were obstacles that prevented us from communicating effectively. We regret our shortcomings in this area and will strive to do better in the future; we are working to reduce workload and burnout and clarify policies and purview in an effort to prevent this from recurring.

    We are committed to fully engaging committees and users in determining how the decision will be implemented, and a revised Archive TOS and FAQ are currently being drafted under the leadership of the Content Policy Workgroup. As with other TOS and FAQ revisions, they will be posted for public comment before they are formally adopted.

    Replies to some questions and concerns

    We recognize that this decision will not be popular with all users, members, or even OTW personnel. Conversely, the choice to allow meta — and turning over the ability to define and craft specific policy to our committees — is a decision many support. The concerns raised by those leaving comments are ones the Board spent a great deal of time discussing, and we are happy to share our reasoning and to continue answering questions to the best of our ability. Here are some responses to common concerns and questions:

    • Meta does not require new code to be hosted in its bare form — unlike image or video hosting no new code is required for a basic level of service. For example, a nonfiction essay can be uploaded just like a fictional story, or a meta comic can be linked just like a fictional one is now, or a vid focused on commenting on the canon can be embedded like vids that build fictional narratives currently are. While there are ways the AO3 could be better organized to deliver meta, a basic level of hosting is already available.
    • The AO3 is intended to eventually have filtering based on work type/medium, allowing meta to be found and filtered. The intention is to expand the AO3 functionality to better host non-textual fanworks (e.g. vids, podfics, art, etc.), and the most-requested behaviors with respect to meta (filtering, tagging, etc.) all intersect with what will be in place for multimedia hosting and posting.
    • Refusing to host meta and waiting until we have sufficient code for works types would unduly punish users who have already posted meta works in good faith. In addition to posting meta based on good-faith interpretation of the TOS, users have been posting many types of works the AO3 is not strictly prepared to deal with on a technical and usability level, which includes meta of all media and most non-textual fanworks. Allowing and encouraging users to post all types of fanworks has been a cornerstone of the AO3's philosophy as an archive, and it would be disingenuous and unfair to punish one type of fanwork or creator but not others on this basis.
    • While text-based meta faces much less legal challenge than some other fanwork types, it still faces other challenges such as loss of hosting due to failing archives or discontinued blogging platforms. Non-text-based meta, such as meta art and vids, shares many of the same legal challenges as other non-text-based fanworks.
    • Fans should be able to archive all their fanworks together. Besides this general principle, there are specific instances of at-risk archives that include meta fanworks. Grandfathering in previously posted meta or disallowing meta except for that taken in through Open Doors leads to an inconsistent policy likely to cause confusion, conflict, and difficulty in enforcement.

    We hope this answers some of your comments and concerns. We welcome further input and look forward to working with our personnel and our users in continuing to welcome a broad range of fannish endeavors under the OTW umbrella.

    Mirrored from an original post on the OTW blog. Find related news by viewing our tag cloud.

  • The past, present, and hopeful future for tags & tag wrangling on the AO3

    By Claudia Rebaza on Saturday, 15 December 2012 - 8:40pm
    Message type:

    The following is a post created by the Tag Wrangling Committee to address some ongoing questions and discussions involving tag wrangling on the Archive of Our Own.

    The question has been raised in various places of how sustainable the Archive of Our Own’s tag wrangling system is, and whether it will continue to be viable as AO3 continues to grow and the number of fandoms and tags increases. The AO3 wrangling committee would like to address some of the concerns we’ve heard, from AO3 users as well as wranglers (including the staff).

    In all honesty, it’s a fair question, and one without a clear or simple answer. The AO3 tag wrangling system is a special beastie, and because of its uniqueness, it is difficult to judge questions of long-term sustainability, since there is no real precedent to look to. But we have high hopes for it, which so far have been met or exceeded by our amazing team of wrangling volunteers.

    To better understand our position, it may help to understand what makes the wrangling system special, and why it was implemented this way in the first place.

    Why do AO3 tags work like they do?

    The AO3 tag wrangling system was specifically designed as a compromise between the two standard tagging/organization models for online archives: a regulated taxonomy, versus a 'folksonomy'.

    A regulated taxonomy – such as what's currently used on fanfiction.net – allows creators to tag their work with a limited number of pre-determined options (such as genre or characters). This system is very good for keeping things ordered and preventing misspellings and otherwise inconsistent labeling. However, it also requires constant maintenance to add new tags as new fandoms arise, and greatly restricts what users can label or sort by. The latter condition can be especially problematic if data is not kept up-to-date. (For instance, on ff.net many fandoms have no character lists, and other fandoms don't include all characters, especially those recently introduced.)

    A "folksonomy" - the tagging system used on most social bookmarking sites and Tumblr - allows users to tag their content with any tag of their choosing, and users can see all works using any given tag. This system has the advantage of flexibility and currentness - its tags are always up-to-date with user preferences - but can make browsing difficult. (For example: on Tumblr, if you want to see most posts about kid!Loki, you also have to look up "kid loki" and "bb!Loki" and will still miss the posts tagged "bbloki.)

    When designing the tag system on AO3, both of these systems were considered. But both have significant drawbacks in meeting the demands of both creators and browsers of a growing multi-fandom archive.

    Options & drawbacks

    User tagging could be limited to only approved tags. This then puts the burden on the users to specifically request new tags to be added; it also requires wranglers to work quickly to make tags available as needed. For active fandoms like Homestuck that see on order of five new relationships a day, these requests could quickly become overwhelming. To keep up with such demand, we would need a ridiculous number of volunteers, and/or a way to prioritize requests, limiting new tag creation to the most popular fandoms/most requested tags. Assuming users could post works without tags, many people wouldn't bother tagging their works at all if the tag they wanted wasn't available and they didn't have time to submit it. Works would also be left without tags if a user did submit the request, but failed to go back to add it to their old works when the tag was finally entered in the system.

    To get around this last issue, we could regulate the tags – a user could enter any tag they like, but it must be approved before appearing on AO3. In that case, wranglers become the inadvertent gatekeepers of fandom, deciding what tags are or are not shown to users. Is "Feels" worthy of being displayed? What about "Wingfic"? Maybe we don't want to allow "Incest" or "BDSM" - we're not that kind of archive (obviously we totally are, but you get the idea!) And there would still be a period of time when the tags wouldn't be visible or useful, so an enormous team of volunteers would still be required to overview the tags in a timely fashion.

    Another option is to let users enter whatever they like and display all those tags, but moderate them by telling people how we want them to tag, and removing all the tags that don't fit, or requiring users to change them. Again, the burden on the moderators would be considerable, having to monitor the over half-million works on the AO3. It would also be difficult to justify regulating tags when the spelling, grammar, and format of posted works are not likewise moderated (and to do so would require modifying AO3's Terms of Service).

    Otherwise we could take the opposite tack and not organize tags at all: allow users to enter any tags they like, display and filter by all these tags, and let people who want to read John Watson/Sherlock Holmes search for "John/Sherlock" and "sh/jw" and "Johnlock" and any other permutations they can think of. But this method becomes frustrating for browsing users who don't know or don't remember all the permutations. It's also a burden on creators who want their work to be found by as many people as possible, but have the same issue of not knowing or remembering the many variant names for the same concept. (It's worth noting that this is not an unviable system - Tumblr, Pinboard, Pixiv, and many other sites use similar systems; and AO3 could switch over to it with relatively little tweaking, if necessary.)

    Or we could let users enter whatever tags they like, and display all those tags however the creator or bookmarker wants to display them. Then, behind the scenes, volunteers can organize and link tags together so the most commonly used and useful-for-browsing concepts are more readily available to the largest number of people – both creators and audience – with the smallest amount of required effort. This is how the AO3 tag wrangling system works.

    But is this system sustainable?

    It's impossible to be sure, but after observing wrangling on the beta archive over the last four years, the tag wrangling committee believes that yes, the AO3 tag wrangling system is sustainable in the long-term. To begin with, our volunteer pool is currently as large as it’s ever been (at close to 160 wranglers), and keeping more than level. When recruiting is open, we average more people volunteering than retiring, and get a surge with most donation drives as well. The AO3's expansion this year does mean there are more tags than ever, but it also means there are more fans willing to offer their time to keep those tags in order. And the fandoms with the most activity are also those with the most fans, so it's more likely for us to be able to find wranglers for them.

    Additionally, archive growth doesn't correspond directly to an increase in tag wrangling work. The vast majority of new works posted on AO3 fall into two categories: very small fandoms – under 20 works – that require occasional wrangling rather than ongoing maintenance; or very large fandoms, which often are the best-wrangled, because we have lots of wrangling volunteers familiar with them! Looking at fanfiction.net, half the available fandoms there are under the 20-work threshold; and on the Archive, while there are currently close to 5000 fandoms without an assigned wrangler, fewer than 300 of these have more than 20 works.

    Even large fandoms may not produce many new tags. A popular fandom with a small core cast of characters may get 100 new works posted a day, but only one new relationship tag, because all the other works used existing tags. Fandoms from 'closed' canons (canceled shows, etc.) tend not to get many new tags because they aren’t introducing new characters. And many fandoms share tags – see the X-men metatag, which has 13 different sub-fandoms, but a number of the characters and relationships among these overlap and only need to be wrangled once for all the fandoms.

    What if wrangling isn't viable in the long-term?

    It is undeniable that as AO3 grows, wrangling becomes an increasingly greater task. We don’t believe it’s insurmountable, however. Nor do we believe that there is any real danger of the tag system collapsing entirely.

    AO3 tag wrangling is designed to assist and facilitate users in labeling and finding works, but for the most part it is not crucial for these purposes. Many aspects of AO3 tags are still functional without any wrangling at all. An unwrangled AO3 tag acts like a Tumblr or Pinboard tag, showing all works and bookmarks using that tag. AO3 search brings up results both for wrangled tags and the text of unwrangled tags, and unwrangled tags can likewise be used in the new filters.

    In other words, if all wranglers quit and all wrangling on AO3 stopped this instant, existing tags would continue to work as they do now, preserving the work wranglers had done up until this point; and all new tags on AO3 would still be as useful as tags on Tumblr or LiveJournal or any other service with flat tags. The filters of older but growing fandoms would be sparse, new fandoms would lack filters and only appear in the "Uncategorized" section, and a user would have to look for "Fullmetal Alchemist", "Full Metal Alchemist", and "Hagaren" separately to find all works; but the basic functionality of calling up all works with a tag would remain.

    Obviously an end to all wrangling is the worst-case scenario and not one we expect to pass. The greater concern is that the wrangling committee and volunteers will keep working, but the bulk of the work will become too great for us to keep up with. The current wrangling system is definitely not perfect, and one of the wrangling committee’s primary goals is to look for ways to improve it and make it more sustainable.

    So what does the future of AO3 tags look like?

    The wrangling committee is working to improve the tag and wrangling experience both on the front-end (for users) and the back-end (for wranglers). On both sides, the two aspects of tags we're most concerned with at the moment are internationality and additional tags.

    Currently, AO3 wrangling primarily deals with English-language/Roman alphabet tags. To be a more useful archive for fans around the world, we are developing better methods of sorting and linking tags across languages. We want to display tags of all languages in the appropriate filters and the auto-complete, while preserving the links between tags with the same meanings. We also need to develop better guidelines for non-English-language tags.

    Our second focus is on the issue of Additional Tags (or "Freeforms", as wranglers know them). Presently we are seeing several hundred new additional tags on works and bookmarks added to AO3 daily.

    It's important to note that these tags do not interfere with the wrangling of non-freeform tags. AO3 is designed to handle tags of different categories such that wranglers can view fandom, character, and relationship tags separately from freeforms; and the former get priority. Wranglers can also sort tags by number of uses, to easily see which freeforms are popular enough to warrant making them canonical. The majority of new freeforms are not made canonical and never will be; they are single-use, notes-style tags that only require being checked off a list by a single wrangler. This process is not as streamlined as it could be, and one of our top priorities for the back-end is features to simplify it.

    On the front-end, we're looking into ways for users to limit the display of freeforms, such as by making the view of single-use freeforms optional. At this point we have no plans to limit what tags users are allowed to put on their works, beyond what is mandated by the AO3 Terms of Service; but we want to give users better ways to view the particular tags they're interested in. (If you are looking for ways to limit them now, you may find the skins linked in this post helpful.)

    Users & wranglers unite!

    As well as improving the efficiency of the wrangling interface to make it easier for wranglers to do our job, we believe that a major way to keep wrangling sustainable is to employ the help of all users to keep tags in line. To that end, we’re seeking to open up aspects of the wrangler interface to regular users. We've already made wrangling connections visible to all users on AO3, and publicly posted our wrangling guidelines to explain what tags we make canonical. We also would like to find better ways for users to contact us – any message sent to Support concerning tags or wrangling is already forwarded to us, and we respond to messages on our Wrangler Twitter as well, but we hope to have more direct lines of communication. This might include allowing users to leave notes on individual tags, or other methods to call attention to specific problems.

    Now that bookmarks are filterable, it's possible for users to filter for tags other than those the creators put on their works, allowing users to label and categorize works even if the creators don't opt to. We’re also considering giving all users limited wrangling capabilities, such as sorting tags into fandoms, making synonyms to existing canonical tags, or suggesting new canonical tags following the guidelines for wranglers to approve. Such features would require moderation from wranglers, but would take some of the burden off us (as well as potentially encouraging more users to volunteer for wrangling.)

    So when will this happen?

    Most of these improvements require new features to be coded. This requires the attention of the AD&T committee’s diligent coding and testing volunteers, and must be prioritized against the hundreds of other features and bug-fixes also in demand. It is also contingent on having available coders and testers - the wrangling code is some of the more complex on AO3, so relatively few coders have the skills and experience to make significant changes to it. So it may be some time before changes appear on the beta archive; but new tag features are under development now.

    In the meantime, the wrangling committee relies on all its awesome wrangling volunteers to keep up with the tag load! Thus far they have been more than up to the task, and we are confident that with improvements, the wrangling system will remain functional for both wranglers and users as the AO3 continues to expand in the years to come.

    Mirrored from an original post on AO3 News. Find related news by viewing our tag cloud.

  • So, About those Additional Tags...

    By Claudia Rebaza on Friday, 14 December 2012 - 6:49pm
    Message type:

    The following is a post created by a member of the Tag Wrangling Committee to address some ongoing questions and discussions involving freeform tags on the Archive of Our Own.

    So.

    Let's talk about those Additional Tags.

    More specifically, let's talk about the long-form descriptive tags that are frequently being placed in the Additional Tags field. I want to get some facts on the table so our users - both consumers and creators - can have this important discussion properly. Any numbers cited are as of 0100UTC, 27 Oct 2012.

    Full disclosure: Hi, I'm Sam J. I am a Wrangling staffer, a Wrangling volunteer, a Support staffer, and an Archive user. I have four horses in this race and, frankly, they're running in at least two different directions, leaving me with a varying opinion of these tags depending on when you ask me.

    • At last count, there were around 160 Tag Wrangling Volunteers. There are 10,232 Fandoms on the Archive. Of those, roughly 5,300 do not have a wrangler listed, so they are not tightly monitored. Many of these unwatched fandoms are occasionally wrangled by volunteer teams, or are metatags containing fandoms that are tightly wrangled.
    • As per the precedent established in the AO3 Terms of Service, we consider the tags on a work to be part of the content of that work. As such, the Tag Wranglers do not—and cannot—change, add, or remove tags from a creator's work. Any such changes to tags have to be initiated by Abuse, who only act in cases of tags that are against policy and are handled according to their protocols and the Terms of Service.
    • In recent months, the Archive's seen an overall increase in the number of Additional Tags on works. From last October to November, the number of Additional Tags on the Archive increased by 2,535, while the number of total works increased by 7,046. From this September to this October, that number has increased by 12,920 while the number of total works has increased by 22,936. Neither increase is linear - the works-per-month growth has been roughly stable since April, and the Additional Tag growth has been consistent, plus or minus 10%, since July.
    • The rate of growth for canonical Additionals over the last year has remained fairly consistent, gaining a average of 220 a month. (Four months were aberrations: March increased by 388; May, 296; March, 288; and September, 147.)
    • The Additional Tags were not responsible for the Death of the Filters. The sheer number of works on the Archive are what stressed the old code, and the sudden spike in readers/viewers starting in May pushed it past its capacity to fulfill requests. Because the filters pulled and displayed the canonical forms of tags, there were often far fewer Additional Tags listed than in the actual search results.
    • Non-canonical tags with only a few uses put almost no strain on the servers. It's the popular canonical tags and metatags that put the most strain on the servers.
    • Additional Tags are not distributed evenly throughout the fandoms—the massive increases in Additional Tags are concentrated in a limited number of fandoms. Even fandoms of similar sizes can have wildly divergent Tags/Works ratios. Drawing from random fandoms :
      Fandom Tag Works using Fandom Tag All Additional Tags* Additional Tags per 1000 Works Canonical Additional Tags Canonical Additional Tags per 1000 Works
      Buffy the Vampire Slayer 10847 692 63.80 184 16.96
      Cats - Andrew Lloyd Webber 37 4 108.11 0 0
      Harry Potter - J. K. Rowling 19422 2391 123.11 344 17.71
      Hockey RPF 1381 179 129.62 82 59.38
      Homestuck 9990 2475 247.75 97 9.71
      Inception (2010) 3796 300 79.03 19 5.01
      Marvel Avengers Movies Universe 16442 3164 192.42 166 10.10
      Naruto 3167 281 88.73 19 6.00
      Sanctuary (TV) 1359 117 86.16 53 39.03
      Sherlock (TV) 18300 3981 217.54 60 3.28
      Xena: Warrior Princess 293 16 54.61 4 13.65

      *NB: These numbers do not include Additional Tags already wrangled into "No Fandom", as the system does not have a way to generate those numbers. However, the number of "No Fandom" tags tends to be proportional to the fandom-specific Additional Tags.

    • When users create new tags (be they Fandom, Character, Relationship, or Additional/Freeform), they automatically:
      • will not show up on that fandom's Show Tag page;
      • will not show in the Filter sidebar of Works pages (exception: your personal bookmark tags will show in your personal bookmarks filter), though they can be filtered on, to an extent;
      • will not show up in auto-complete fields.

      A wrangler has to manually add Fandom links (or toss the tag into No Fandom) by typing in the Fandom name(s), and/or mark it as Canonical (allows the tag to appear in the auto-complete and be filterable by anyone) via a checkbox. The Wrangling interface does allow for mass-wrangling tags into a fandom and mass-marking them as canonical. The guidelines for Additional Tags are very selective as to what should or should not be marked as canonical.

    • Users can search for works using unwrangled Additional Tags by either clicking on the tag where it appears or by using the Works Search. (The Works Search uses a string search for the text of the tag, in addition to searching via wrangled tags.)
    • Logged-in users have the options of a few skins that affect how Additional Tags display in search lists. This skin shortens the Additional Tags to around 15 characters. This one puts all tag fields over a certain length into a scrollbox so they take up less room on the works pages, and this one hides the appearance of Additional Tags in search lists completely. If you do not yet have an AO3 account, the CSS listed in these skins can also be used in third-party site scripting tools, such as Stylish.

      Additionally, a logged-in user has the option to go to their Preferences and activate "Hide additional tags". This turns the entire content of the "Additional Tags" field to a "Show Additional Tags" link.

      Currently, both of these options are primarily available to logged-in users and do not apply to email subscriptions or tag ATOM Feeds.

    • Wranglers and Coders alike have been considering ways to additionally mark these tags in the front-end code, so that via a site skin, a third-party plugin, or another method, a user can have more fine-grained control over tag viewing when browsing. (Any coding solution will, almost by definition, require more data pulled from the servers, so there's a lot of evaluation before we push any buttons.)
    • The wrangling interface does need some improvements. (Depending on who you ask, a lot of improvements.) We are working on them, but our coders' time is a limited resource. As well, we have wranglers on as many browser and OS combinations as our users in general, so it takes significant testing to make sure the interface doesn't degrade for anyone, which is time-consuming.

    There will be a second post tomorrow stating the Tag Wrangling Staff's official point of view on the sustainability of the current Wrangling system. If there's something you have a particular question about, leave a comment and we'll try to get an answer for you!

    Mirrored from an original post on the AO3 News. Find related news by viewing our tag cloud.

  • Brainstorming for a more inclusive OTW

    By Kristen Murphy on Thursday, 3 November 2011 - 10:46am
    Message type:

    Over the past few months, the OTW Board has been brainstorming about how to promote diversity and inclusiveness throughout the OTW and its projects. This has meant evaluating the status of many diversity-related projects already in process to see how we may help them along, as well as exploring new ideas intended to promote the growth of diversity as our mission and aims further develop.

    Diversity is an important part of the OTW's mission to "serve the interests of fans by providing access to and preserving the history of fanworks and fan culture in its myriad forms." With members in 23 countries and more than 7,500 fandoms represented on the AO3, we're already serving fans from a wide variety of backgrounds; we want to make sure we are serving them well, and that we're building an organization that is welcoming and responsive to them and to others who may use our services in the future. Diversity enriches the OTW as well. A large and diverse pool of volunteers, members, and supporters is crucial to the OTW's long-term sustainability. Incorporating multiple points of view into decision-making processes helps us to more fully consider the potential impacts of our actions and create a better product, whether that product is a website or an outreach or advocacy effort.

    One of the measures we have agreed upon is to work toward increased transparency, including in the early stages of projects. In that spirit, we've compiled this list of ideas — several of them inspired by earlier public feedback — that arose in our brainstorming sessions. Some of these ideas are already being implemented, while others will take planning and time to bear fruit. The list is far from an exhaustive answer to the question, "how can we make the OTW more diverse and inclusive?", but it is a beginning, and we intend to keep working on it.

    A quick note on outreach. We are trying to balance between our desire to reach out, make our projects available to more fans, and actively seek input so that we can understand what more fans want and need; and the realities that our time and energy are limited, and we don’t want to be intrusive. We would like for communities which aren’t currently using the OTW’s projects to learn about them and to enjoy them, but we’re aware that presenting our projects in communities where we’re not yet known might come across as presumptuous rather than inviting. We hope to recruit more ambassadors who are willing to represent OTW projects in their own fannish communities; if this might be you, please let us know.

    We welcome your feedback on these ideas and any other suggestions you may have. We cannot promise to act on all suggestions. However, we will read and consider all the feedback we receive, and we'll continue to share our progress with you as we work to make the OTW and its projects more inclusive of fans from a diverse range of backgrounds and fannish communities.

    Organization-wide

    • Actively prioritize and consider the potential diversity-related impact of initiatives and decisions.
    • Encourage initiatives such as the forthcoming OTW community survey (discussed in this recent Symposium post) to help us plan strategically by identifying areas of need and potential resources for addressing them.
    • Increase transparency about the work of the OTW Board by posting first-hand accounts by Board members in the OTW blog. (This would supplement our existing series of Spotlight posts that highlight the work of various committees and volunteer teams.)
    • Offer public "open house" chats to take questions and feedback, and open training sessions to increase awareness of volunteer opportunities within the OTW. (This has recently been implemented; see, for example, this transcript from a session on AO3 coding and challenges.)
    • Invite a series of fans from various communities (fandoms, countries, online platforms, etc.) to host public brainstorming sessions about how the OTW can best serve those communities.
    • Related to the previous point: Publicly solicit suggestions about how/where to do outreach to fandoms where we could be of help.
    • Encourage wider-ranging communication within the OTW by creating an internal discussion forum where staff and volunteers can talk about broad issues that affect the organization but aren’t necessarily part of their daily work. This could also function as a social space to encourage community-building across committees. (This has been implemented.)

    Archive of Our Own (AO3)

    • Redesign the "Post New Work" interface to better accommodate diverse types of fanworks: images, video, audio, text, etc. (This is currently in progress.)
    • Develop fan art hosting capabilities. (This is currently in progress; we recently solicited public feedback on our draft content policies for artwork.)
    • Translate the AO3 interface into multiple languages. (One of our coders is currently working with the Translation committee to build this functionality.)
    • Improve the AO3's functionality for browsing works by language. (This is in progress. At present, you can find works in particular languages via the Languages page or by using the drop-down filter on works pages.)
    • Redesign the display of meta information to clarify the relationship between a translated work and the work of which it is a translation. (This is in progress.)
    • Improve the visual design of the AO3 to appeal to a broader range of fans, and encourage fans to submit public skins that reflect their fannish aesthetics. (This is in progress. The skins system is currently being redesigned; once that's done it will be much easier for users to submit public skins. The possibility of a skin-designing challenge is under consideration.)
    • Establish an official forum where AO3 users can brainstorm about desired features and interact as a community. (This is the most tentative item on the list. We don’t yet know whether it’s feasible, but we include it here because several users have suggested it and we want to let them know their suggestion has been heard.)

    Fanlore

    • Recruit staff and volunteers who can help us do outreach to fan communities which are currently underrepresented on Fanlore. (This is an ongoing effort; please see the recruitment post if you are interested in volunteering.)
    • Implement a Fanlore wiki forum, where users can ask questions, find answers, introduce themselves and meet one another. (This was suggested in the comments to a post on the Fanlore dreamwidth community; it's currently under discussion.)

    Transformative Works and Cultures (TWC)

    Fan Video and Multimedia

    • Explicitly encourage inclusivity of a broad range of fannish traditions, such as fan art, vids, anime music videos, political remixes, fan films, fan trailers, machinima, podfic and audiobooks, and others, in our fan video and multimedia projects. To this end, we've recently revised and expanded the fan video section of our website, and the Vidding committee is working with International Outreach to invite fan creators from diverse communities and traditions to embed their works at the AO3.

    If you have questions or feedback about this list, or if you have other suggestions to offer, please leave a comment. If you're interested in volunteering with the OTW, please contact Volunteers & Recruiting. Thank you!

    This post is also available in Español.

  • Seeking a few good anime and manga fans!

    By .fcoppa on Monday, 16 May 2011 - 9:43pm
    Message type:

    Fanlore, the OTW's fan history wiki project, is looking for help organizing the anime and manga areas of the wiki in anticipation of trying to beef up the content. In particular, they want fans familiar with the material to weigh in on the underlying category structures: anime vs. manga vs. comics vs. cartoons vs. animation. As they sum up:

    We’re hoping for a system that will accommodate many needs, including those of manhua, manhwa, and a variety of animation and comics fandoms from around the world. If you have knowledge in these areas, we definitely want to hear from you! We hope to find a few fans who are excited about the prospect of chronicling and preserving anime or manga fandoms and their histories, who can help us 1) figure out how best to structure this corner of the wiki and 2) reach out to anime and manga communities for more participation once we have a good structure in place.

    If you have the knowledge to help, please comment on that post or contact the Wiki Committee through their contact form.

    Edited to add: a revised proposal is now up at the Fanlore dreamwidth community. Please go by and weigh in!

  • On Original Content and Gray-Area Fanworks

    By .fcoppa on Tuesday, 13 April 2010 - 11:42pm
    Message type:
    Tags:

    In our last newsletter, we mentioned that we were evaluating the policy on hosting original fic on the Archive of Our Own. This has generated a lot of awesome and passionate discussion, but also a lot of confusion, so we'd like to clarify a few things. (A personal note from Rebecca Tushnet: I phrased the inquiry badly, and I apologize. I'm 100% committed to supporting transformative works, as is everyone on the Archive.)

    To address one of the main causes for concern -- we are all on the same page in terms of caring about fanworks FIRST. That is why all of us here are working on the OTW and the AO3. That is our main goal and that is always going to be the main goal. The question we're chewing over is not whether to make the AO3 also into a site for hosting original works but what to do when fans using the AO3 also use it to post works which aren't clearly transformative works, but which are considered part of the fannish experience by some fans.

    We're talking about things like anthropomorfic, works which are in a mixed archive that needs rescuing via Open Doors, doujinshi from yaoi fandom, and other examples (there’s a longer discussion below, if you want to read on). There are a lot of works in this grey area which are hard to pin down. Among other things, this makes our current policy a practical problem of enforcement. We don't want people who are posting works that they consider fannish to have to wonder if Abuse is suddenly going to show up and say "take that down." This is the reason why we started to consider changing the policy -- not because we actively want to host original fiction.

    Many people have expressed a concern that loosening the policy on original works might weaken our legal position. We would not even be considering a change if we felt in any way that this would be the case (see below for a more detailed explanation of why we're not concerned on this score). We also wouldn't consider a change if doing so would consume more of our resources. In fact, it's the other way around. What would consume more of our resources in this case would be policing fannishness. We don't have a giant Support and Abuse team (we always are looking for more volunteers!) and we don't really want to be making fine-line judgments about the fannishness of content.

    Obviously we would have to reinstate a more aggressive policy and come up with some way to police it if original fiction did somehow start to take over the archive or consume too many resources. But we think that this is very unlikely. The archive is fundamentally designed for fanworks, and that's what our coding resources are always going to go towards.

    Specifically -- since this also seems relevant -- this is not a choice between hosting original fic vs. hosting fanart or vids. If it were, of course we would choose fanart and vids, without question. We're already working on that; but this conversation has no bearing on that at all. Hosting fanart and vids is a major technical project that we are working on (as fast as we can!). A lot of design and content policy and coding groundwork is being done towards that goal and has been for some time. You can help us out on that, in fact, by giving us ideas!

    Your comments and suggestions are very welcome, either now or later on. All proposed TOS changes are posted for public comment, and we are only now beginning to consider what a change might look like.

    For those who are interested in even more detailed discussion, read on to learn why we are thinking about this now.


    The archive is not a place for all fictional works and it will never be. Since we began planning for the Archive, though, some fans have been asking for the ability to archive certain non-canon-based works along with their canon-based works. Archivists with mixed collections have told us that they want to use Open Doors, but want to make sure that their contributors are all welcome on an ongoing basis. We try to take such requests from fans seriously, just as we decided very early on to accept real-person fiction despite the fact that the legal and social issues surrounding RPF differ substantially from those surrounding fictional-person fiction.

    We're thinking about various types of fannish activity (in art and vids as well as text) and how we can write a policy that is inclusive of those traditions while not opening us up to original creative works in general.

    We are also running into persistent problems of blurry edges and enforcement, as noted above. In practice, archive users seem to be using the tag "original" in multiple ways.

    1. Mission

    The main question is whether a change would interfere with our mission, something we take very seriously. The OTW is committed to protecting fanworks and serving fans, and fans define themselves (and the things they create) in a lot of different ways. In particular, we are trying to do a better job of making welcome international fans and fans from other communities that clearly are making transformative fanworks, but that don't always look exactly like the fannish communities many of our Board and volunteers come from.

    When we started getting input on this topic, we found that in many parts of fandom, the distinction between original work and fanfic is kept very clear; in other parts of fandom, this distinction is extremely unclear, and archives (the kinds of archives which might ask Open Doors for help preserving them) include both kinds of works.

    Here are some examples on a spectrum -- probably to each of you some of these will seem more worth hosting and protecting, and others less so, but hopefully they illustrate the broad grey area we are concerned about:

    • Some Xena writers have embraced the idea that "the characters of Xena and Gabrielle were in fact archetypes that could be explored in different times and diverse cultural backgrounds." In such "uber" fic, it is apparently common not to mention Xena or Gabrielle by name, not to have flashbacks or other direct references to the show characters, and otherwise to proceed by creating new archetypal female heroes and companions. The context provides the fannish linkage.
    • In major fannish challenges like Yuletide that we want the archive to be able to host, participants often push the edges of fannish sources -- things like the song "Jesse's Girl" become inspiration for stories, without really being something we can call fandoms.
    • Similarly, in Anthropomorfic, we have stories not just in the fairly clearly defined Mac/PC fandom, which has a source, but about characters like "Fandom" and "LJ", and pairings like "Coffee/Milk/Sugar" which don't clearly fall into the category of transformative fanworks, and yet are part of clearly fannish experiences like the Porn Battles and challenges.
    • In Japan, "BL" ("Boys Love", often called "yaoi" outside of Japan) fandom includes a broad range of creators and formats. Fanfic/art/comics and original fic/art/comics are often seen as two genres of the same fan activity. Also, Doujinshi (sometimes referred to as Japanese "fan comics") are defined mostly by production, distribution, and audience rather than by content. (Some feature original characters; some feature pre-existing ones.) The crucial distinction is that they are self-published outside of the mainstream manga industry. Both English-speaking and German yaoi fandoms similarly have a genre of original work, sometimes called "original fandom," that is very popular and strongly connected to fanfic-producing fandom.
    • Jane Austen fandom boards often integrate original work into their forums, mostly Regency romance. In at least one board, the sub-forum for original fic is for original fic and fanfiction of other canons that are not Austen. They're similar in style, similarly considered, and written and read by the same people.
    • Some writers of original slash consider their work to be a variant of their fanfiction, and it's hard to draw an obvious line between for instance, an RPF story with the characters renamed, versus a completely original slash story.

    In short: if someone strongly considers their output fannish, we don't want to be the fandom police telling them that it isn't. We don't want to have a policy that would force Open Doors to say to a fannish archivist who needs our help that we would only save half her archive, even if we think the archive as a whole is an important part of fannish history and the stories in the archive talk to one another even if some are original and some are specifically fannish.

    2. Our legal and nonlegal missions are overlapping, but not identical

    Not all fan fiction, even very narrowly defined, needs the legal advocacy to which we are committed: Jane Austen fanworks, for example, are based on sources in the public domain, and they are welcome on the archive, along with works based on multiple other public domain sources. RPF for 18th century people, too, has no conceivable legal issues.

    Additionally, though we've seen some concerns expressed on this point, we do not think that allowing non-canon based fiction weakens the Archive's legal position any more than allowing fiction based on public domain sources or RPF does. Transformative works are valuable for the specific insights they offer, whether into a work or a whole culture, and that's true even though there are also good stories that don't count as transformative works. If a particular fanwork were challenged, we would defend the choice of that particular source.

    3. Resources

    The Archive is designed for fanworks and fandom; all our features are designed to serve them best; that is our continued commitment. Our tech people do not anticipate a technical/hosting/tagging burden from allowing the kinds of original works under discussion. If that changed, we would always prioritize core fanworks (though we would not remove any works already in the archive that didn't violate the content policy -- that is, there would be no purging).

    In terms of resources, enforcing a ban also presents continuing challenges. For example, if an author selects a fandom and claims that a work is just an extreme AU, like the Xena Ubers discussed above, we would rather not start evaluating content. We might not even have staff familiar with the fandom.

    Side note: This issue has also provided a useful preview of art policy: our discussions have made it pretty clear that we don't want to spend much time judging a creator's choice of connection with a fandom in visual art, any more than we'd want to evaluate whether a piece of fan fiction was in character. So, if White Collar inspires a fanartist to draw a picture, absent any other concerns, such as spamming, we would honor "White Collar" as a fandom tag for that artwork.

    If we moved to a rule that works on the Archive are allowed as long as they fit into some identifiable fannish tradition, even if they don’t belong to a specific canon, we would alleviate most or all of our enforcement issues. Deciding whether something is meta/commercial spam/a personal journal is easier than deciding whether fiction by fans is "fannish enough." We also anticipate enforcing our noncommercialization policy strictly: authors would not be allowed to promote sale of non-Archive works by "advertising" on the archive with stories.

    4. Where do we go from here?

    For those who are concerned about original fiction, we would welcome your suggestions for policy lines that we would be able to easily enforce. We encourage your thoughts on how you would deal with some or all of the gray-area categories mentioned above, from anthropomorfic to original slash.

  • Links of Potential Interest to Vidders

    By .fcoppa on Thursday, 5 November 2009 - 1:33am
    Message type:

    From the business section of the Guardian this week: Google seeks to turn a profit from YouTube copyright clashes. The article's subtitle gives you the gist: "Group is working to persuade music and video companies to cash in rather than clamp down when their content is uploaded." In short, Google wants to use their content fingerprinting system to report uses--even transformed uses--to copyright holders and then to offer them the chance to put ads on user-generated content. There's lots wrong with that, but perhaps the wrongest is the idea that the companies have the right to take things down because "because the use does not fit the original's values." C'mon, Google! Don't be evil!

    In brighter news, UK Will Urge EC To Legalise Mashups, Format-Shifting, Content Sharing. This "could include legalising more outright copying, the creation of sound/image mashups, format-shifting and sharing material with family and friends."

    Relatedly, folks seem to be figuring out that the DVR isn't actually the death of commercial television and that so-called "music pirates" actually buy more music. While we've heard this song before, optimistically copyright holders will eventually figure out that they shouldn't be afraid of new technologies.

  • Link Roundup

    By .fcoppa on Friday, 16 October 2009 - 9:18pm
    Message type:

    A few legal stories that might be of interest to followers of the OTW:

    From publicknowledge.org: UGC is More Than Hamsters on a Piano is an essay by Michael Weinberg at publicknowledge.org, talking about the "assumption that the UGC is essentially commercially worthless – it is all first grade ballet recitals, dogs jumping up and down, or kids falling off of skateboards. The real action (and money) is around the "real" content. Since the money will only come from the professional content, the concerns of today’s professional content owners (usually having to do with filtering or kicking people off of networks) tend to dominate the discussion." But Weinberg points out that we are not all sitting around waiting for professionals to come and entertain us, and that today's established studios may not have "the best interests of their future competitors at heart."

    From boingboing.net: Meet the 42 lucky people who got to see the secret copyright treaty: Fans should be aware that a number of parties are trying to negotiate an international, anti-copyright treaty "that contains provisions that criminalize non-commercial file-sharing; require net-wide wiretapping for copyright infringement and border-searches of hard-drives and other devices; and disconnection from the Internet for people accused of violating copyright." A lot of people, including publicknowledge.org, BoingBoing, the EFF, and others--are protesting the secretive nature of these negotiations.

    From Rachel Maddow: Hey, Rachel Maddow follows BoingBoing: could we love her more? Rachel interviews BoingBoing's Xeni Jardin about the Ralph Lauren photoshop disaster--but gets that the real story was the attempted DMCA intimidation of BoingBoing after the fact, when reprinting the photoshopped image to mock it was a classic case of fair use. Because Boingboing's ISP was in Canada, they didn't have to comply with the DMCA, and Rachel immediately gets what she calls "the deeper part of this story", that "ISPs just immediately cave whenever they're confronted by anything like this, and it sort of hurts the first amendment."

    Lastly, our own Rebecca Tushnet caught the story that Mattel has licensed "Barbie Girl". For those not familiar with the case, 12 years ago, Barbie sued the Danish pop band Aqua, claiming trademark and copyright infringement. The claim was dismissed and the song was ruled as protected speech. Now, Mattel has licensed and rewritten the song to promote its new line of Barbie products. If you can't beat 'em...?

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