Description: Now that we're close to Open Beta, we want to put in place a Support Team who will be responsible for responding to user questions and problems on the Archive of Our Own. The Support Team will respond to queries filed through the support form on the Archive, and liaise with members of other teams to resolve bugs and provide users with accurate information.

Skills required: You'll need to be able to communicate clearly and effectively, and to have the patience to work through a user's problems if necessary. No specialist technical knowledge is required, but you'll need to be comfortable with talking to coders and testers to find out what is going on. If you have experience providing support on other sites, then that's a bonus, but it's not required.

Estimated Time Involved: A few hours a week.

How to Volunteer: This job is closed!

Send us your information by: This job is closed.

All volunteers will receive an email confirming their information has been received; please give us up to five days to reply.

Anyone can contact the Volunteers & Recruiting committee at any time by using our contact form.

Descripción: El comité de la wiki necesita un excelente escritor que nos ayude a arreglar el lado interno de Fanlore -- básicamente, necesitamos ayuda para re-escribir y re-organizar las páginas de las normas y los archivos de ayuda, y ordenarlos de una manera fácil de interpretar para el usuario. No necesitas ser un experto en el formato de las wikis, aunque es necesario que tengas alguna experiencia con el formato básico (hacer enlaces, categorizar).

El comité siente que nuestra página de normas está, en cierta forma, sobre-explicada y que nuestros archivos de ayuda no son ayuda suficiente para los usuarios novatos. Básicamente, necesitamos ayuda para hacer de Fanlore un lugar lo más amigable para un usuario nuevo como sea posible. Se requiere la habilidad de escribir clara y sucintamente, usando ejemplos y vocabulario fácil de entender, como también la habilidad de organizar información. Necesitas poderte comunicar fluidamente en inglés, ya que la organización es internacional y todas sus comunicaciones se dan en ese idioma.

Tiempo estimado necesario: Nos encantaría tener esto completado para el final de éste término (el 18 de diciembre), pero el puesto puede continuar en el nuevo término si es necesario. No hay cierta cantidad de horas requeridas por semana, pero nos gustaría ver un progreso regular y constante.

Cómo ofrecerse: Usa nuestro formulario para contactarnos y envíanos la siguiente información:

Tu nombre (puedes ofrecer tu nombre real o tu nombre en el fandom--por favor ten en cuenta cuál te sientes cómodo usando ambos adentro y fuera de la organización):

Tu dirección de correo electrónico:

Experiencia relevante:

Qué puedes ofrecer al puesto:

Por favor pon "Wiki Documentation Specialist" (especialista de documentación en wikis) en el título y escribe en inglés.

Envíanos tu información antes del: 2 de octubre del 2009.

Todos los voluntarios recibirán un e-mail confirmando que su información ha sido recibida; por favor, danos hasta cinco días para contestarte.

Cualquiera puede contactar el Comité de Voluntarios y Reclutamiento en cualquier momento usando nuestro formulario de contacto.

Job: ADT Archivist

Description: Our wonderful Documentation committee needs a volunteer to assist with the Accessibility, Design, & Technology committee meeting minutes. ADT is so prolific, it’s getting hard to keep up! No technical knowledge is required--all you need is the ability to summarize the meetings. Volunteers will get a beta account at the Archive of Our Own.

Estimated Time Involved: A few hours a week.

How to Volunteer: Use our contact form to send us the following information:

Your name (you may provide your real name or your fannish name--please consider what you feel comfortable using both inside and outside the organization):

Your email address:

Please put "ADT Archivist" in the subject line.

All volunteers will receive an email confirming their information has been received; please give us up to five days to reply.

Anyone can contact the Volunteers & Recruiting committee at any time by using our contact form.

Job: Experienced XHTML/CSS Coder

Description: We're now much further forward with the Archive, and we're badly in need of some front end skillz! The illustrious lim wrote the main style sheets for the Archive, but now that those are in place, we have many other front end jobs. The lovely Flamebyrd has been doing sterling work on some of these, and we're jazzed about the fact that Hope recently joined us to work on skins for the Archive, but there's a lot of work to do and we've yet to perfect our cloning technology. So, we're looking for people to work on some of the following:

* Reviewing the design of the site for accessibility and making improvements as necessary. We already know we have some issues in this area, particularly when it comes to ease of enlarging text, and we really want to get it right.
* Reviewing our coding standards and making sure that we have fully standards compliant code.
* Implementing cross-browser compatibility for the site, which is currently only Firefox compatible.
* Finetuning the styling for different parts of the Archive, especially in areas which have been built since the main body of work was done on the CSS.
* Lots of other smaller jobs - you can see some of these in our list of current frontend issues.

Estimated Time Involved: As much or as little as you are willing to give us! We understand real life means people are not always available and you may need to dip in and out at times.

Other Information: Ideally you will be working with the same setup as the Ruby Coders, in which case there will be a bit of a setup process to get all the software tools installed on your system and working. However, unlike with the Ruby on Rails coders, this is not as critical, because if this setup isn't feasible for you, you can just create static html and CSS files and hand them over to the Ruby on Rails coders to be integrated into the application.

How to Volunteer: Use our contact form to send us the following information:

Your name (you may provide your real name or your fannish name--please consider what you feel comfortable using both inside and outside the organization):

Your email address:

Relevant experience and credentials (fannish and/or real life):

Computer system (hardware -- CPU, RAM, disk space -- and operating system with version):

Please put "XHTML/CSS Coder" in the subject line.

Send us your information by: Ongoing

All volunteers will receive an email confirming their information has been received; please give us up to five days to reply.

Anyone can contact the Volunteers & Recruiting committee at any time by using our contact form.